Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website (the "Site").

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your:

Web browser
IP address
Time zone
Some of the cookies installed on your device

Additionally, as you browse the Site, we collect information about:

Individual web pages or products you view
Websites or search terms that referred you to the Site
How you interact with the Site

We refer to this automatically-collected information as "Device Information."

We collect Device Information using the following technologies:

Cookies: Data files placed on your device or computer that often include an anonymous unique identifier. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some portions of the Site may not function properly if cookies are refused.
Log files: Track actions occurring on the Site and collect data including IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

Name
Billing address
Shipping address
Payment information (including credit card numbers)
Email address
Phone number

We refer to this information as "Order Information."

When we talk about "Personal Information" in this Privacy Policy, we mean both Device Information and Order Information.

2. How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site, including:

Processing your payment information
Arranging for shipping
Providing you with invoices and/or order confirmations

Additionally, we use this Order Information to:

Communicate with you
Screen our orders for potential risk or fraud
Provide information or advertising relating to our products or services in line with your preferences
Analyze and improve our website and offerings
Send marketing promotions and offers
Send transactional communications related to your account or purchases

We use the Device Information we collect to:

Screen for potential risk and fraud (e.g., your IP address)
Improve and optimize our Site (e.g., by analyzing customer browsing and interactions, and assessing marketing campaign success)

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use it as described above. For example:

We use Shopify to power our online store. Learn more about how Shopify uses your Personal Information here.
We use Google Analytics to understand how customers use the Site. Learn more about how Google uses your Personal Information here. You can opt-out of Google Analytics here.

We may also share your Personal Information with:

Service Providers: Third-party vendors for managing online registration, payment processing, and transactional messaging.
Event Organizers: Information shared to fulfill purchase obligations and manage events.
Business Partners: Partners may use information for events they sponsor or operate.
Business Transfers: Information may be shared during a business sale or transfer.

Finally, we may share your Personal Information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.

4. Third-Party Sites

Clicking on third-party links may lead to websites outside our control. Our Privacy Policy does not apply to these sites. Please review their privacy policies separately.

5. Your Rights

If you are a resident of India, you have the right to:

Access the personal information we hold about you
Request corrections, updates, or deletion of your personal information

To exercise these rights, contact us using the contact information below.

Note: Your information may be transferred outside of India to our service providers' locations as described in this Privacy Policy.

6. Data Retention

We will maintain your Order Information for our records unless and until you ask us to delete it.

7. Email Opt-Out

You can opt out of receiving marketing emails by contacting us at kulturecanada@gmail.com. However, transactional messages related to your purchases will still be sent.